ROGUE TRADERS

There have been recent reports of some pushy doorstep traders operating in the Bishop's Castle area, they have been cold calling at properties offering services such as gardening work, tree cutting and gutter cleaning.

• Rogue traders often appear at your door unannounced, claiming to have noticed issues whilst driving by.
• They may try to pressure you into making a decision immediately or sign up for services on the spot.
• They may offer to carry out work cheaply, but charge an extortionate price after it has been completed.
• Do not be forced into making a quick decision on the doorstep.
• Do not allow uninvited callers into your home.
• Beware of 'companies' that only use mobile phone numbers and accommodation addresses.
• Anyone who signs a contract on the doorstep following a visit that was not arranged (unsolicited) have 7 days to cancel it by law.
• All cancellation rights must be provided in writing to the customer at the time the contract is agreed, usually on the doorstep - it is an offence not to do so.
• Refuse to be taken to the bank to withdraw money - if you ever feel intimidated by them, close the door and call the police.

For further information and reporting dubious traders, please contact:

Shropshire Council Trading Standards – www.shropshire.gov.uk/trading-standards/

Citizens Advice - https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/